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March 18, 2012
PEN FRIENDS SEND GIFTS FROM AFRICA
Labels' Colleagues Melanie Hinchley and Jonathan Buck are pen friends with two African childrenColleagues at Labels Outlet Shopping have been corresponding with two school children in Africa in order to help them to improve their English.
Melanie Hinchley and and Jonathan Buck (pictured) and their colleague, Karla Prothero, recently received gifts of hand made clothing from their new pen friends.
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March 18, 2012
'LABELS RETAIL ACADEMY’ PROMOTES GROWTH IN LOCAL ECONOMY
Colleagues at a Labels Retail Academy dayLabels Outlet Shopping – just off the M50 at Ross-on-Wye, has recently launched its brand new Retail Academy.
“Labels is determined to ensure that every single Colleague within our team is given the opportunity to develop and reach their full potential; this unique learning programme is just part of that process” said Managing Director, Rachel Addison.
“Our vision is to offer this same learning opportunity – dedicated to excelling in retail principles - to other retailers that really want to improve their customer service techniques and professional practices, to promote growth.”
Anne Morris, Managing Partner of Eagle Partnerships – a private Company based in South Wales, and formed, like Labels, to help develop business’ growth potential through the development of its people - is working in partnership with Labels’ management team to deliver Labels Retail Academy; a people development programme specifically designed for potential new retail leaders, by combining leadership theories and practical ‘hands-on’ learning.
Anne has many years of experience within the retail trade, formerly a department store buyer; a director of a multi-site retail business and management trainer for a large high street fashion chain.
“We’ve come a very long way and instigated many changes since Labels was founded 20 years ago by Angie Ellis”, said Rachel Addison. “What hasn’t altered, is our determination to constantly find ways to provide higher standards of Colleague approachability and customer service than our customers might typically expect to receive – and more importantly, to be very well known for it”.
Labels Outlet Shopping at Ross-on-Wye, M50 Junction 4, is one of the UK’s leading Outlet Shopping destinations and a major visitor attraction to Herefordshire, the Wye Valley, and surrounding Area of Outstanding Natural Beauty.
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