At Labels Outlet Shopping we train every member of our team to have a sound working knowledge of every area of our store.
A Personal Shopper will be delighted to help you, whatever the reason, at any time, for however long it takes.
Ideally, please call to let us know before you visit the store in order that we can allocate a member of our team to meet and assist you and, if you prefer, pre-select garments and/or ranges for you.
Highchairs in our Cafe
Complimentary use of children's buggies whilst shopping
With so much choice, Labels Outlet Shopping gift vouchers are the perfect present solution. Available in £5, £10 and £20 denominations complete with gift card and envelope.
OUR RETURNS POLICY:
We will exchange or refund purchases by the original method of payment if returned within 14 days of purchase with the receipt and in the original, unused, resalable condition.
Furniture, pierced earrings, hats, foodstuffs, pillows, duvets, perfume and grooming products are non-returnable.
This does not affect your statutory rights.
If you would like to contact us about returning an item, you can reach us by:
or Telephone: 01989 769000
or Fax: 01989 768855
or by post
Labels Outlet Shopping
Ross on Wye
We're open every day:
(except Christmas Day and Easter Sunday)
Monday - Saturday 9.45am - 6pm
Thursdays late until 8pm
Sunday 10.45am - 5pm
(browsing only 10.45am - 11am)
Bank Holidays 9.45am - 6pm
Labels is one of the UK's favourite Outlet Shopping Destinations, and a major visitor attraction to Herefordshire and The Wye Valley.
We are absolutely committed to giving the highest level of service to our customers and visitors, so if you enjoy being part of team in a busy (often, very busy!) environment, and you're well presented, with a personality that shows you just love working with people, we'd be thrilled to hear from you.
Labels' busiest trading days are Saturdays, Sundays and Bank Holidays, so it's essential that you are flexible, and available to work on these days as well on weekdays.
We are currently recruiting for:
Customer Sales Advisor
Permanent part-time position (20-25 hours per week), including some weekends, late nights on Thursdays and Bank Holidays.
£6.19 per hour (£6.40 per hour after successful completion of a minimum probationary period of 13 weeks).
Please email your CV, as an attachment, to our People Team: firstname.lastname@example.org, leave with a Labels Colleague at one of our till points, or post to:
Labels Outlet Shopping
Ross on Wye
Even when we have no specific or suitable positions available at Labels we would be delighted to consider you for something in the future so please do let us have your CV.
Cash-back of up to £50 is available on most debit-card transactions, including Delta and Switch/Maestro.
Designated disabled parking
Easy, level, access points
Low-level till points
Easy-access toilet facilities (on both floors)
Easy-access fitting rooms with low-level mirrors and coat hooks
Lifts between floors
Induction hearing loop (at till points on both floors)
Complimentary use of wheelchairs and walking frames whilst shopping
Many of our colleagues have already achieved, or are working towards, the 'Welcome All' certificate
Lots of room for wheelchairs
We even have our own Mobility Centre, located on our upper floor
Our Food Hall - a culinary showcase for local and regional produce - is on the upper ground floor, complete with Master Butcher, H J Edwards, and Deli. Our superb Seafood Bar menu is served every day for lunch 12 noon - 3pm.
With stunning views across the Herefordshire countryside, our Cafe is perfect for a mid-shop cappuccino, light lunch with family or friends, or a welcome break from the road.
Hot, oven-baked jacket potatoes and freshly baked rolls - filled to order with your choice of fillings. Homemade soups, grilled panini, locally made quiche and Salad Bar. Hot buttered toasted teacakes, award winning handmade cakes, moist and fluffy muffins, welsh cakes and scones (freshly baked each day).
Individual cafetiere of your choice of fresh gourmet coffee, plus decaff, latte, herb & fruit speciality teas, and hot chocolate. Cold drinks from the chiller - still and sparkling water, fruit juices and presse.
Access by lift and stairs
Complimentary daily newspapers
Cafe opening times:
Monday - Saturday: 9.45am - 5.30pm Sunday: 10.45am - 4.30pm Bank Holidays: 9.45am - 5.30pm
Seafood Bar opening times:
Open daily 9.45am - 5.30pm (Sunday 10.45am - 4.30pm) Seafood Bar Lunch Menu served for lunch 12pm - 3pm daily